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Partner Experience Watson Worldwide

Enhanced PartnerWorld search—powered by Watson

When I talk to Business Partners about the PartnerWorld portal, there are a couple of things I hear consistently. One is that there is a wealth of high-quality content and tools available to support your business. Another is that finding specific information or content quickly and easily can be a challenge.

So we have been very focused on making it easier to find content—and with some help from Watson, we have recently taken a major step forward on that front with an enhanced search function on the PartnerWorld portal. Specifically, we have deployed a new search interface powered by the Watson Explorer engine. It is available in the top-right corner of every PartnerWorld page.

This powerful new search capability provides a more accurate, simple-to-use and mobile-friendly experience to help you more quickly find the content you need when you need it. Over time, this search experience will be further enhanced and will learn based on the actual searches our Business Partners enter and how you respond to the results you receive.

Please give the enhanced PartnerWorld search a try, and use it often to help it learn and improve. Check out the new features and the “search tips” that will help you take advantage of it effectively.

Try it out

Enhanced search is a key element of our wider strategy to transform the PartnerWorld program and the portal to improve our Business Partners’ digital experience with IBM. You can learn more about this broader transformation here.

As always, if you need help finding what you need, or have feedback on search or any aspect of PartnerWorld, please reach out to our team for assistance or send us your feedback using the Contact PartnerWorld button on the right side of these pages.

With your help, we’re confident we can deliver an exceptional Business Partner experience on PartnerWorld.

Jamie Mendez (@JAMENDEZ11)
Director,
IBM PartnerWorld

Jamie Mendez has global responsibility for IBM PartnerWorld® and channel enablement initiatives. In her role, Jamie is responsible for leading a global team focused on supporting the PartnerWorld community of more than 120,000 Business Partners around the world. Over the years, Jamie has explored every aspect of the business—from setting up distribution programs to working as a field sales rep to managing a call center.

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