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Infrastructure Partner Experience Worldwide

Three great ways to partner with IBM Systems Lab Services

Collaboration and partnership are at the heart of success in today’s world. No organization has the skills or experience to do everything on its own, and by accessing the expertise available in other companies, we maximize our opportunities for success.

In IBM Systems Lab Services, we work closely with IBM Business Partners to help them progress sales and accelerate the adoption of IBM Systems, Storage and Software-Defined Infrastructure. Working with Lab Services gives companies access to experienced technical consultants when they need them.

This kind of partnership helps Business Partners grow sales and extend their business scope without the need to invest in advanced skills for every possible technology. It enables them to compete for more strategic opportunities and reduce the risk of working with new technologies, while retaining control of their client relationships.

So how does this collaboration work?

How Lab Services collaborates with Business Partners
IBM Systems Lab Services typically provides onsite technical support to solve complex challenges, along with skills transfer to your team.

We add value through activities such as:

      • Business assessment
      • Technology proof of concept
      • Performance assessment
      • Data migration
      • Security analysis
      • Business strategy
      • Digital transformation readiness assessment

Here are three beneficial ways you can work with Lab Services as an IBM Business Partner.

1 – Adopt a new IBM Systems technology
Working with us can help you expand your business scope into new technologies and compete for strategic opportunities. Our goal is to help accelerate adoption of IBM Systems technologies and save you from having to invest in advanced skills for every technology.

2 – Get assistance at key points of the product lifecycle
In the typical product lifecycle, Lab Services provides value to clients during product introduction and product end of life. Business Partners and other service providers often address clients’ needs when technologies have been adopted in the marketplace and product adoption and services have become mainstream.

Lab Services can be an asset during opportunity identification, progression and closure in a pre-sales environment. When you need to refresh your old product line with new technologies and migrate your data to a new platform, Lab Services’ skilled resources can also assist.

Lab Services places a priority on assisting Business Partners and their client engagements. We listen to Business Partners’ needs and then develop and enhance offerings focused on their transformation. During pre-sales, we help you identify, progress and close sales through proofs of concept, consultative workshops and briefings. During post-sales, we bundle Lab Services’ offerings with critical deals to help ensure flawless deployments.

3 – Obtain new skills and capabilities
Lab Services also provides shadowing and mentoring opportunities to Business Partners’ teams during our engagements to transfer skills and competencies.

In addition, we encourage you to participate in IBM Systems Technical Universities and other skills and training opportunities, where you can advance your skills and achieve expert status on new technologies.

This is how we partner to work smarter and build better business opportunities for you and IBM.

Check out our new PartnerWorld page
Lab Services recently launched a new IBM PartnerWorld website at a new URL with a fresh look and feel. On the site, you can connect with IBM Systems Lab Services and learn more about what Lab Services offers, as well as see a video about how Business Partners can drive pipeline by working with us.

Find us on IBM PartnerWorld today.

Mahdad Majd @mahdadmajd
Business Unit Executive for Global Channel Strategy, IBM Systems Lab Services

Mahdad Majd is the worldwide Business Unit Executive for Global Channel Strategy within IBM Systems Lab Services. Mahdad's responsibilities include: setting key strategic direction for Lab Services’ business; approving investment for strategic and tactical initiatives; working collaboratively with Business Partners; and partnering with local channel sales, delivery and client teams to drive value for IBM clients. Mahdad has an MBA from Carlson School of Management, M.S.E.E. from State University of New York at Stony Brook and is a certified project management professional with Project Management Institute (PMI). Mahdad has filed 30 US technical patents.

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1 Comment

  1. zayrus.romero.perez@ibm.com'

    Zayrus Romero

    Thanks Mahdad Majd for this great blog, sharing how IBM Systems Lab engages our IBM Business Partners, all capabilities provided by your organization have been a critical success factor for our partners. Moving forward.


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